When is check-in and check-out at the Resort?

Check-in begins daily after 4 p.m. If your room is not ready upon arrival, you may begin enjoying the waterpark prior to check-in when operating hours permit. To facilitate this, we recommend packing a smaller bag with bathing suits and swim gear, while keeping all remaining luggage securely locked in your vehicle until your room is available. Upon arrival, please visit the Front Desk to receive your waterpark wristbands. Lockers, showers, and changing areas are provided for your convenience in the waterpark. Guests must check out of their room by 11 a.m. on the day of departure; however, waterpark access remains available until closing time even after room checkout. Late check-out packages, extending departure to 2 p.m., are offered on a limited basis for an additional fee and can be arranged through our Reservations Department at 518-824-6000.